Custom boxes production averages 7-10 business days. To prep for holidays, visit our Holiday Resource Center.

FAQs

Frequently Asked Shipping Questions and More

Shipping, Placing Orders, Turnaround Times, Logo Design and More

Where's my order?

I received a tracking number but the tracking shows no movement. What's going on?

How do I change my order after it's been submitted?

Will my logo or design print?

What colors do you print?

How do I reorder?

Where do you ship?

How much does shipping cost?

How long does shipping take?

Do you offer discounts on shipping?

How will you ship my items?

What’s your pricing?

How long does it take to get my order?

What’s your minimum order quantity?

How do I place an order?

Do you offer discounts?

Can I order more than 1 design on my box?

How can I access my account?

How do I apply for sales tax exemption?

What are the sizes of the regular and large logos?

What sides of the box will my logo or artwork print?

I can't find my box size. What sizes do you offer?

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